Samsung TV No Sound? 10 Quick Fixes
Quick Fix
Samsung TV no sound? Check the mute button and volume level on your remote. Go to Settings > Sound > Sound Output and select TV Speakers. Try unplugging TV for 60 seconds. If using external speakers, check HDMI ARC or optical cable connections.
Why Is Samsung TV Sound Not Working?
Samsung TV sound issues come from muted audio, wrong sound output selected, HDMI-CEC conflicts, faulty cables, or software glitches. The TV may be routing audio to external speakers that aren’t connected.
Method 1: Check Mute and Volume
Simple but often overlooked.
- Press Mute button on remote
- Check if mute icon disappears
- Press Volume Up multiple times
- Check on-screen volume indicator
- Try volume buttons on TV itself
Method 2: Set Sound Output to TV Speakers
Audio may route to wrong output.
- Press Home > Settings
- Go to Sound > Sound Output
- Select TV Speaker
- Not Receiver or Audio System
- Test if sound works
Method 3: Power Cycle TV
Reset clears audio glitches.
- Turn off TV
- Unplug from wall outlet
- Wait 60 seconds
- Press power button on TV for 30 seconds
- Plug back in and test
Method 4: Check External Speaker Connection
Soundbar may be disconnected.
- Check HDMI ARC cable connection
- Ensure cable is in ARC port
- Or check optical cable
- Turn soundbar on
- Set TV output to external speaker
Method 5: Disable HDMI-CEC
CEC can cause audio conflicts.
- Settings > General > External Device Manager
- Find Anynet+ (HDMI-CEC)
- Turn it Off
- Restart TV
- Test sound
Method 6: Run Sound Test
Built-in test checks speakers.
- Settings > Support > Self Diagnosis
- Select Sound Test
- Listen for test melody
- If no sound, speakers may be faulty
- If sound plays, issue is with source
Method 7: Check Source Device
Problem may be with input device.
- Try different HDMI port
- Test with different source (cable box, streaming)
- Check source device volume
- Try built-in TV apps
- If apps have sound, source is issue
Method 8: Reset Sound Settings
Reset to default audio settings.
- Settings > Sound
- Select Expert Settings
- Choose Reset Sound
- Confirm reset
- Reconfigure if needed
Method 9: Update TV Software
Software bugs cause audio issues.
- Settings > Support > Software Update
- Select Update Now
- Wait for download and install
- TV will restart
- Test sound after update
Method 10: Factory Reset
Last resort for persistent issues.
- Settings > General > Reset
- Enter PIN (default: 0000)
- Confirm factory reset
- TV erases all settings
- Set up TV again
FAQ
Why does Samsung TV have picture but no sound?
Picture without sound usually means audio is muted, routed to wrong output, or HDMI audio settings are incorrect. Check Sound Output setting, unmute TV, and verify HDMI cable supports audio if using external device.
Why does Samsung TV sound cut in and out?
Intermittent sound indicates loose cable connections, HDMI-CEC conflicts, or software issues. Check all cable connections, disable Anynet+ temporarily, and update TV firmware to latest version.
How do I get sound from HDMI on Samsung TV?
For HDMI sound, ensure source device outputs audio via HDMI. On TV, set Sound Output to TV Speaker or HDMI device. Some older devices need Audio Out set to HDMI in their own settings.