Printer Paper Jam? 10 Ways to Fix

Quick Fix

Printer paper jam? Turn off printer and gently pull paper in the direction it normally moves. Open all access doors and remove any torn pieces. Check for small scraps near rollers. Fan paper stack before reloading. Run printer’s cleaning cycle.

Why Does Printer Keep Jamming?

Paper jams happen from incorrect paper loading, worn rollers, paper quality issues, debris inside printer, or overfilled paper tray. Even small torn pieces can cause repeated jams.

Method 1: Remove Jammed Paper

Clear the jam properly.

1. Turn off printer
2. Open front and rear access doors
3. Gently pull paper in direction of paper path
4. Don’t yank or tear paper
5. Remove any torn pieces

Method 2: Check All Access Areas

Paper can jam in multiple places.

1. Open paper tray
2. Check rear access panel
3. Check output tray area
4. For laser printers, check toner area
5. Remove any visible paper

Method 3: Clear Paper Path

Small pieces cause repeated jams.

1. Open all covers
2. Use flashlight to look inside
3. Remove any torn paper scraps
4. Check near rollers
5. Use tweezers for small pieces

Method 4: Reload Paper Correctly

Improper loading causes jams.

1. Remove all paper from tray
2. Fan the paper stack
3. Align edges evenly
4. Don’t overfill tray
5. Adjust paper guides snugly

Method 5: Check Paper Quality

Bad paper jams frequently.

1. Use correct paper weight
2. Don’t use wrinkled or damp paper
3. Store paper flat and dry
4. Avoid mixing paper types
5. Use printer-recommended paper

Method 6: Clean the Rollers

Dirty rollers don’t grip paper.

1. Turn off and unplug printer
2. Locate pickup rollers
3. Clean with lint-free cloth
4. Dampen with water (not soaking)
5. Let dry before using

Method 7: Run Cleaning Cycle

Built-in maintenance helps.

1. Access printer settings menu
2. Find Maintenance or Tools
3. Select Clean Rollers
4. Follow on-screen prompts
5. May use cleaning sheet

Method 8: Check for Obstructions

Foreign objects cause jams.

1. Look for paper clips, staples
2. Check for sticky notes
3. Remove any debris
4. Check rubber bands or tape
5. Shine light to see inside

Method 9: Update Printer Firmware

Firmware fixes paper handling.

1. Visit manufacturer website
2. Download latest firmware
3. Or update through printer menu
4. Settings > Firmware Update
5. Follow instructions

Method 10: Replace Worn Rollers

Old rollers cause chronic jams.

1. Rollers wear out over time
2. Look for shiny or smooth rollers
3. Order replacement roller kit
4. Follow manufacturer instructions
5. Or contact service technician

FAQ

Why does my printer say paper jam but there is none?

Ghost jam errors mean a sensor is triggered by tiny paper scraps, dust, or stuck sensor flag. Open all doors and look for small torn pieces near sensors. Clean sensors with compressed air. The sensor may also be faulty.

Why does printer keep jamming with new paper?

New paper from a humid environment absorbs moisture and jams. Fan the paper to separate sheets, store paper in dry place, and ensure paper guides aren’t too tight or loose. Try a different paper brand.

How do I prevent paper jams?

Prevent jams by fanning paper before loading, not overfilling tray, using quality paper, keeping printer clean, and replacing worn rollers. Store paper flat in dry location and use correct paper size settings.