Hisense TV No Sound? 10 Easy Fixes

Quick Fix

Hisense TV no sound? Check if TV is muted – press Mute button on remote. Then go to Settings > Sound > Audio Output and select TV Speakers. If using HDMI, try a different HDMI port. Power cycle: unplug TV for 60 seconds, plug back in. Check volume isn’t at zero.

Why Is My Hisense TV Silent?

Hisense TV sound issues occur when audio output is set to external speakers, TV is muted, HDMI-CEC conflicts exist, or there are software glitches. The TV may also automatically switch audio output when devices are connected.

Method 1: Check Mute and Volume

Basic but often overlooked.

1. Press Mute button on remote
2. Look for mute icon on screen
3. Press Volume Up repeatedly
4. Check if volume bar appears
5. Ensure volume isn’t at zero

Method 2: Select TV Speakers

Audio may be going elsewhere.

1. Press Settings on remote
2. Go to Sound > Audio Output
3. Select TV Speakers
4. Not “External Audio System” or “HDMI ARC”
5. Test sound with TV channels

Method 3: Power Cycle TV

Reset clears audio glitches.

1. Turn off TV with remote
2. Unplug from wall outlet
3. Wait 60 seconds
4. Press and hold TV power button for 30 seconds (unplugged)
5. Plug back in and turn on

Method 4: Check HDMI Connection

HDMI affects audio routing.

1. Try different HDMI port
2. Try different HDMI cable
3. Connect device to HDMI 1 (often default)
4. Check if audio works on different input

Method 5: Disable HDMI-CEC

CEC can route audio incorrectly.

1. Settings > System > HDMI-CEC
2. Turn HDMI-CEC Off
3. This stops connected devices from controlling audio
4. Restart TV after changing

Method 6: Reset Sound Settings

Restore default audio configuration.

1. Settings > Sound
2. Find Reset Sound or Reset to Default
3. Confirm reset
4. Reconfigure sound mode preferences

Method 7: Test Different Input

Identify if source is the issue.

1. Switch to different input (cable, streaming, antenna)
2. Try built-in smart TV apps
3. If one input has sound but another doesn’t, issue is with that device
4. Check source device audio settings

Method 8: Check Audio Format

Wrong format causes no sound.

1. Settings > Sound > Digital Audio Output
2. Change from Auto to PCM
3. PCM is most compatible format
4. Test sound after changing

Method 9: Update TV Firmware

Software bugs affect audio.

1. Settings > Support > System Update
2. Check for updates
3. Download and install if available
4. TV will restart after update

Method 10: Factory Reset TV

Last resort for persistent issues.

1. Settings > System > Reset to Factory
2. Enter PIN if prompted (default: 0000)
3. Confirm reset
4. TV will restart and erase all settings
5. Set up TV fresh

FAQ

Why does my Hisense TV have picture but no sound?

Picture without sound usually means audio output is directed to external speakers that aren’t connected, or the TV is muted. Check audio output settings and ensure TV speakers are selected.

Why does Hisense TV sound cut in and out?

Intermittent sound indicates loose HDMI connection, failing speaker, or audio format issues. Try different HDMI cable, change digital audio output to PCM, and check all cable connections.

How do I connect soundbar to Hisense TV?

Use HDMI ARC port or optical cable. Go to Settings > Sound > Audio Output and select HDMI ARC or Optical. Enable HDMI-CEC to control soundbar volume with TV remote.