PS5 Error CE-108255-1: 12 Ways to Fix Game Crashes
Quick Fix
PS5 error CE-108255-1 means your game crashed. To fix it: Close the game completely, then restart it. If it happens again, go to Settings > Storage > Games, select the game, and choose Delete, then reinstall it. Also check for game updates and PS5 system updates. This error is usually caused by corrupted game data.
What Is PS5 Error CE-108255-1?
Error CE-108255-1 is a general game crash error on PlayStation 5. It appears when a game encounters a fatal error and cannot continue running. You’ll see a message like “Something went wrong with this game or app” followed by the error code.
This error can affect any game but is commonly reported with large open-world games, games right after updates, or titles running in performance mode. The causes include corrupted game files, insufficient storage, overheating, outdated software, or conflicts with rest mode.
Method 1: Restart the Game
A simple restart often fixes temporary crashes.
- Press the PS button to go to the home screen
- Highlight the crashed game
- Press the Options button
- Select “Close Game”
- Wait a few seconds
- Launch the game again
If the crash was random, restarting usually works. If it happens at the same point, continue with other methods.
Method 2: Restart Your PS5
A full console restart clears memory and temporary glitches.
- Press the PS button
- Select the Power icon (bottom right)
- Choose “Restart PS5”
- Wait for the console to fully restart
- Launch the game
Alternative – Full Power Cycle:
- Turn off the PS5 completely (not rest mode)
- Unplug the power cord
- Wait 3 minutes
- Plug it back in and turn on
Method 3: Update the Game
Outdated games often crash with CE-108255-1.
- Go to your Game Library
- Highlight the game
- Press the Options button
- Select “Check for Update”
- Download and install any available updates
- Launch the game after updating
Enable Auto-Updates:
- Go to Settings > Saved Data and Game/App Settings
- Select Automatic Updates
- Enable “Auto-Download” and “Auto-Install in Rest Mode”
Method 4: Update PS5 System Software
System updates include stability improvements that fix game crashes.
- Go to Settings > System > System Software
- Select “System Software Update and Settings”
- Choose “Update System Software”
- Select “Update Using Internet”
- Install the update and restart
- Try the game again
Method 5: Delete and Reinstall the Game
Corrupted game files are a common cause of CE-108255-1.
- Go to Settings > Storage > Console Storage
- Select “Games and Apps”
- Find the problematic game
- Press Options and select “Delete”
- Confirm deletion
- Go to your Game Library
- Find the game and select “Download”
- Wait for the full download and installation
Note: Your save data is stored separately and won’t be deleted. Cloud saves with PS Plus are also safe.
Method 6: Rebuild the Database
Database issues can cause random game crashes.
- Turn off your PS5 completely
- Press and hold the power button until you hear a second beep (about 7 seconds)
- This boots into Safe Mode
- Connect your controller with a USB cable
- Select “Rebuild Database” (Option 5)
- Wait for the process to complete (can take 30+ minutes)
- The PS5 will restart automatically
This doesn’t delete your games or saves – it reorganizes the database.
Method 7: Clear the Console Cache
Cached data can become corrupted and cause crashes.
- Turn off the PS5 completely (not rest mode)
- Unplug the power cable from the back of the PS5
- Wait 5 minutes
- Plug the cable back in
- Turn on the PS5
- This clears the system cache
Method 8: Free Up Storage Space
Low storage can cause games to crash unexpectedly.
- Go to Settings > Storage
- Check available space
- You should have at least 50-100GB free
- Delete unused games or move them to external storage
- Delete old screenshots and video clips
PS5 games need space for updates, patches, and temporary files during gameplay.
Method 9: Disable Rest Mode
Rest mode can cause issues with some games.
- Go to Settings > System > Power Saving
- Select “Set Time Until PS5 Enters Rest Mode”
- Set both options to “Don’t Put in Rest Mode”
- Instead of rest mode, fully turn off the PS5 when not in use
Some games have known conflicts with rest mode, especially after suspending mid-game.
Method 10: Check for Overheating
Overheating causes crashes as a protection mechanism.
Signs of overheating:
- Loud fan noise
- PS5 feels very hot
- Crashes happen after extended play sessions
- Crashes occur in graphically intense scenes
Solutions:
- Ensure 10cm clearance on all sides of the PS5
- Don’t place PS5 in enclosed cabinets
- Clean dust from vents with compressed air
- Make sure the room isn’t too hot
- Consider a cooling stand
- Play in performance mode instead of quality mode (lower heat)
Method 11: Restore Licenses
License issues can cause games to crash unexpectedly.
- Go to Settings > Users and Accounts
- Select “Other”
- Choose “Restore Licenses”
- Wait for the process to complete
- Restart the PS5
- Try the game again
Method 12: Initialize PS5 (Last Resort)
If nothing else works, a factory reset may be necessary.
- Boot into Safe Mode (hold power button for 7 seconds)
- Select “Reset PS5 (Reinstall System Software)” – Option 7
- This erases everything and reinstalls the OS
- You’ll need to download your games again
- Cloud saves (PS Plus) will be available after signing in
Warning: Back up your save data to USB or cloud before initializing.
Games Commonly Affected by CE-108255-1
- Hogwarts Legacy
- Elden Ring
- Cyberpunk 2077
- Spider-Man 2
- Call of Duty titles
- Baldur’s Gate 3
- Starfield (if available)
- Games running in Quality/Fidelity mode
Large open-world games are more prone to this error due to their complexity.
Preventing Error CE-108255-1
- Keep games and system software updated
- Maintain adequate storage space (50GB+ free)
- Avoid using rest mode with problematic games
- Ensure proper ventilation
- Close other games/apps before launching a new one
- Don’t interrupt game installations or updates
FAQ
What causes PS5 error CE-108255-1?
This error is caused by the game crashing due to corrupted files, insufficient storage, overheating, outdated software, memory issues, or bugs in the game itself. It’s a general crash error, so the specific cause varies.
Will I lose my save data if I reinstall the game?
No. PS5 save data is stored separately from game files. Deleting a game keeps your saves. If you have PS Plus, saves are also backed up to the cloud automatically.
Why does CE-108255-1 only happen with one game?
If only one game crashes, it’s likely corrupted game files, a bug in that specific game, or incompatibility with your settings. Delete and reinstall that game, and check for patches. Some games are more prone to crashes.
Does rebuilding the database delete games?
No. Rebuilding the database reorganizes data on the SSD but doesn’t delete games, saves, or settings. It’s a safe troubleshooting step that can fix various issues including crashes.
Can a faulty SSD cause CE-108255-1?
Yes, a failing internal SSD can cause random crashes. If crashes persist across multiple games after trying all fixes, contact Sony support. However, SSD failure is rare on PS5.
Should I contact Sony about this error?
Try all the fixes first. If CE-108255-1 persists across multiple games after reinstalling, rebuilding database, and initializing, there may be a hardware issue. Contact PlayStation Support for warranty repair options.